GETTING STARTED

I got a match that I really like. How do I contact that professional?


From the list of the matches, you have a message button where you can directly post your text in relation to the match.

Also, if your click on this professional profile, you will get the same button.

He/she will be immediately be advised of your interest 😊. You will then just wait for him/her to answer.




How do I contact a space?


Next to the space profile card on the list, you will see two buttons: one for messaging and the other for booking. Click on the message button and you can send a message to the manager of the space.

Same if you open the space profile.




How can I find the messages I sent according to my interests?


Select the Message menu (on the top right-hand side of your screen), they are all compiled in “all my messages” tab. You can filter by message type and or/skill to make it more efficient.




I have collaborated with another professional of the community. This person has really been of great help. How can I recommend him/her?


Open his/ her profile, click on the Recommendations icon of his/ her header, and then on the Plus button of the popup window; add all the details of your recommendation and validate.




I want to invite some of my contacts to join CoworkBees; How can I do it?


Open your profile, click on your favourites, then on the Invite button. An invitation email will be automatically generated to your contact on your behalf.





POST

How do people find me?


Our matching algorithm uses the minimum information you filled in your profile to match you with other CoworkBees who are looking for your skill(s).




How do I find the collaboration I need?


You post your search (in your Profile/ Searches) precising the skill you need, the title of your need, any details that will help the others to understand your search and decide if they are interested as well as the search zone (regional, national, continental or worldwide). Our algorithm will then take all these criteria into account and offer you matches in the home screen/ tab “Skills I need”.

You can also use the filters on the map to drill down the matches.




Can the app help me find any kind of professionals for my project?


Yes, insofar as he/she is registered in the app, obviously. An accountant, a creative, an IT, a marketer ....and much more. Well, it may be missing clowns or camel tamers ... but who knows!




What if I’d rather share experiences and tricks as a freelancer or about my industry?


Use the map filters (industry, professional status, ...)




I just have a simple doubt or question. Can anybody help me?


Yes, of course! We are here to help each other, aren´t we? You thus post a question in your Profile/ Searches, and the pros with the matching skill you chose on your question will see it on their matches (tab Questions) and will (hopefully 😉) respond 😊. Obviously, the search zone has no meaning here, hence you will not be asked to fill it.




Can I search for a specific person or workspace in the app?


Yes, type in the name in the generic search bar on the top of the screen and the app will show you all corresponding cards.





LOCATE

Can I zoom in/out the map to locate more, or less, CoworkBees?


Yes, we provide zoom in/ zoom out functionalities on the map and the match lists are updated accordingly.

However, if you change the area, as in Google Maps, do not forget to click "Search in this area" to update the data.

Whenever there are users in a same place (not in a workspace), you will see a number that you can click, and it will automatically zoom in.




Can I change temporarily my location?


You just need to indicate your temporary location in your Profile/ Tab Location and switch the button on/off to update your location.




How do I know if people of my interest are trustworthy?


Reading the endorsements others have written on their profile will give you better insights. In addition, if they are done by people you trust, you directly get the word of mouth.

On every professional card, you will see the number of recommendations they received next to the icon:

If you want to read these, click on their profile and then on the same icon; you will thus see all their recommendations and by whom. Expanding one recommendation will give you all qualitative details.




How can I save a profile that interests me for later?


Click the "favourites" button on their profile (you can enter all the private comments you want, or not). From now on, you will quickly identify your "favourites" as they are marked with one grey star, and retrieve the full list in your profile via the button




Can I hide a match that I do not want to see anymore?


Yes, just click on the Hide icon next to the matching card




Can I book directly through the app in the workspace of my choice?


Yes, this is one of the many benefits of the app! You can choose your desk, your office or meeting room in just a few clicks in any workspace partner of ours. Click on the bookings button and fill in your needs; the calendar will automatically show you the corresponding availability. Once all the information has been entered, validate. The request will be immediately sent to the chosen workspace. You will receive a confirmation message as soon as it has been validated by the space manager.





FREQUENTLY ASKED QUESTIONS

on our business collaboration tool

COLLABORATE

I got a match that I really like. How do I contact that professional?


From the list of the matches, you have a message button where you can directly post your text in relation to the match.

Also, if your click on this professional profile, you will get the same button.

He/she will be immediately be advised of your interest 😊. You will then just wait for him/her to answer.




How do I contact a space?


Next to the space profile card on the list, you will see two buttons: one for messaging and the other for booking. Click on the message button and you can send a message to the manager of the space.

Same if you open the space profile.




How can I find the messages I sent according to my interests?


Select the Message menu (on the top right-hand side of your screen), they are all compiled in “all my messages” tab. You can filter by message type and or/skill to make it more efficient.




I have collaborated with another professional of the community. This person has really been of great help. How can I recommend him/her?


Open his/ her profile, click on the Recommendations icon of his/ her header, and then on the Plus button of the popup window; add all the details of your recommendation and validate.




I want to invite some of my contacts to join CoworkBees; How can I do it?


Open your profile, click on your favourites, then on the Invite button. An invitation email will be automatically generated to your contact on your behalf.





MY ACCOUNT

Can I change the email address associated with my account?


You can change it at any time from your profile. For security reasons, an email will be sent to you with each change.




I forgot my password; what do I do?


Nothing simpler: click on "Forgot your password?" in the sign in screen, fill in your email address, and an email will be automatically sent to your personal inbox with the procedure to reset it.




How to subscribe or unsubscribe to email notifications?


In your profile, enable or disable the corresponding buttons.

You can also unsubscribe from the newsletter by clicking on the "unsubscribe" link at the bottom of the email.




What can I change in my profile?


Everything 😀. When you open your profile, it is always in edit mode (even your photo). Do not forget, however, to validate those changes before leaving for them to take effect. Note that these changes (in skills and search) will obviously affect your matches.




How do I change my search preferences?


Go to the tab “Searches” in your profile and modify any field by clicking the cross, or add a new search, clicking the plus button.




Another member has posted or commented on questionable content or spam. How to report this problem?


It is possible at any time to report illegal content, rude, abusive or questionable by clicking on the Report" button located next to the header of each message. Your report will remain anonymous.





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Madrid, Spain